Frequently Asked Questions

See answers to Frequently Asked Questions below and then let us know how we can be of assistance to you. We are here to help! Contact us at

If you have other questions that are not answered here, please email us or call 913-232-4139.

The Well Bookstore encourages Leadership Institute guests to set up an account for your team prior to your arrival. Details here.

Download the Account Form Here

Promote LI at your Church

Help us spread the word about Leadership Institute by inviting others to join you. We encourage you to download materials below and share with your congregation or other ministry leaders.

What is your cancellation and refund policy?

Refunds or cancellations cannot be accepted after September 6. If you are unable to attend Leadership Institute and cancel prior to September 6 at midnight, your registration will be refunded, less a $30 cancellation fee. Please notify us in writing at After September 6, we will be unable to provide a refund; however, we can accept a substitution at any time.

Do you still have openings?

Openings are still available for the conference, but if you are participating in the Pre-Institute, these sessions fill up fast. We do not want anyone from your team to miss out. Please submit your additional registrations as soon as possible.

Can I attend the conference for just one day?

We encourage you to attend the entire event. There are no reduced registration rates for partial attendance.

Are there group discounts?

We do not offer a group rate for churches sending a team. The reason is simple: we do our best to keep the price of the conference as low as possible so that even the smallest churches might be able to send one of their leaders. It is important to us to give small churches an equal opportunity to attend. If you lead a development group with an Annual Conference (i.e. Center for Clergy Excellence), you may contact us to see if you qualify as a ShareChurch Registrar Group at or (913) 232-4139.

Will childcare be provided?

While children are a high priority at Church of the Resurrection, this is an adult training event and childcare is not available. We apologize for any inconvenience this may cause.

May I change my Pre-Institute Session selections?

We will do our best to accommodate Pre-Institute Session changes requested prior to September 15. After this date, you must make changes on site. To make changes to your Pre-Institute selections, simply log into your registration account (information is in your confirmation email) and click “Make Changes.” If you registered as a group, the person entering the registrations must make the change for you.

Will the conference be recorded?

We will have DVDs and CDs available for purchase of the General Sessions only. Visit The Well Bookstore for more information.

Will CEU’s be available?

Continuing Education Credits will be available for full participation.  Blank certificates will be available for pick up at the Information Booth during the event. Certificates are issued by Church of the Resurrection and it is the responsibility of the participant to check with their authorizing organization on the acceptance of these CE Credits.

Will transportation be provided for the Evening of Worship at Resurrection Downtown on Thursday evening?

We will not be providing transportation to the Evening of Worship that will be held at Resurrection Downtown on Thursday evening. You will need to provide your own transportation if you wish to attend. A map to Resurrection Downtown from the Leawood campus can be found here.

Can you accommodate dietary restrictions?

You will have the option to choose a vegetarian meal or gluten sensitive meal during the registration process. While we recognize that there may be other dietary needs, we are unable to accommodate any other dietary restrictions at this time. Please plan accordingly. We appreciate your understanding.

Why am I receiving an error on the payment screen during registration?

Most credit card payment errors are due to an Address Mismatch. Please be sure the address entered on the Billing Information page during Checkout matches the billing information on file with your credit card company. If you are unable to complete your payment, select to Pay by Check and finish the registration. Then contact us at and we will assist you with a credit card payement.

What is the best way to register a large group?

If you have a large group to register, we highly recommend that you complete the registration process all the way through Payment for the first person in your group. Once the first person is registered, you may re-enter your registration profile through your confirmation email and add additional members to your group. We are unable to recover an incomplete registration.